Founded in 2019 by Gerardo Ortez, Cool Temp LLC stands as a symbol of efficiency in the heating and cooling industry. With a keen eye on community needs, Gerardo envisioned a company that redefined customer experience in HVAC care.
At Cool Temp LLC, our mission encapsulates three core pillars:
- Quality Service and Customer Satisfaction: From meticulous repairs to seamless installations and proactive maintenance, we are committed to ensuring your satisfaction at every turn.
- Building Long-Term Relationships: Beyond transactions, we prioritize connections. By fostering trust, providing stellar customer service, and promptly addressing your needs, we strive to cultivate enduring relationships with each valued customer.
- Safety and Reliability: Your safety is non-negotiable. With a relentless focus on system reliability and operational safety, we work diligently to minimize risks and prevent emergencies.
Our mission is to deliver HVAC solutions that effectively meet the community’s needs. Through our commitment to safety and reliability, we ensure the seamless operation of HVAC systems.
What sets us apart?
Strong Customer Service: From the moment you reach out to us to the completion of our services, you can expect attentive communication, friendly expertise, and follow-ups that demonstrate our commitment to your satisfaction.
Known to most as Gerry, is the driving force behind Cool Temp Heating and Air. Since its establishment in 2014, he has built the company on a strong foundation—much like the tools he expertly handles—centered on quality and a firm belief that you get what you pay for. For Gerry, honesty isn’t just a tagline; it’s the cornerstone of every project they take on.
Cool Temp is a true reflection of Gerry’s core values: reliability, exceptional service, and an unbreakable commitment to starting each job and completing it correctly the first time. He leads with a straightforward philosophy, emphasizing hard work and integrity, providing warmth in the winter and cool relief in the summer with a level of service that far surpasses any advertisement.
Gerardo Ortez holds a NJ Master HVACR License and is certified as a Master HVACR contractor by the State Board of Examiners for Heating, Ventilating, Air Conditioning, and Refrigeration (HVACR) Contractors in NJ.